Although Liverpool Women’s Hospital (LWH) is generally seen as an ‘adult hospital’ we do have lots of patients under the age of 18 who use our services.
Although Liverpool Women’s Hospital (LWH) is generally seen as an ‘adult hospital’ we do have lots of patients under the age of 18 who use our services.
Here at LWH we understand that coming to an ‘adult hospital’ for your health care can be a big change and may make you feel worried. It is especially hard if your care has previously been provided in a children’s setting. We want to try and improve your experience by offering you:
- Desensitisation/familiarisation visit (tour around the hospital to familiarise yourself with some of the areas you might receive your care and meet some of the staff)
- ‘Get to know me’ conversation (we can arrange a telephone call/email conversation in advance of your visit which gives you the opportunity to tell me a bit more about yourself so we can plan your visit in advance and ensure your experience is personalised).
- Discuss hospital passports/sensory preferences (so we can ensure any reasonable adjustments are in place for you in advance of your visit).
- Signposting to other services.
- Escalating/resolving any concerns you may have in relation to your care.
You can also access virtual tours of all our wards and departments via the virtual tours tab
Jodie the Named Nurse for safeguarding Children leads of these activities but is supported by a team of professionals. Although we are not part of your clinical care team, we will support your team in ensuring they understand you and respond appropriately to your unique needs.
If you would like to arrange to access support from myself or a member of the team, you can contact us via email lwft.safeguard@nhs.net or via telephone on 0151 702 4181.